Braitha - Professional Mobile Game Testing Platform

Introduction

At Braitha, we understand that your privacy is incredibly important. When you're testing mobile games or using our platform services, you're trusting us with your personal information. This privacy policy explains exactly how we collect, use, protect, and handle your data in connection with our mobile game testing platform and related services.

We believe in transparency. That's why this document provides detailed information about our data practices, your rights, and how you can control your personal information. By using Braitha's services, you're agreeing to the practices described in this policy.

Information We Collect

Information You Provide Directly

Account registration details including your name, email address, and contact information

Profile information such as gaming preferences, device specifications, and testing experience

Communication data when you contact our support team or participate in surveys

Payment information for compensation processing (handled through secure third-party processors)

Feedback and reviews you submit during game testing sessions

Information Collected Automatically

Device information including model, operating system, and hardware specifications

Usage data such as session duration, feature interactions, and testing completion rates

Technical logs including crash reports, performance metrics, and error diagnostics

Location data (with your explicit consent) to match you with relevant testing opportunities

Network information and IP addresses for security and fraud prevention purposes

We only collect information that's necessary for providing our game testing services effectively. You have control over what optional information you choose to share with us.

How We Use Your Information

Your information helps us deliver better testing experiences and improve our platform. Here's exactly how we use the data we collect:

Matching you with appropriate game testing opportunities based on your device and preferences

Processing payments and managing your compensation for completed testing sessions

Communicating with you about new testing opportunities, platform updates, and important notices

Analyzing platform performance and user experience to make improvements

Providing customer support and resolving technical issues you encounter

Preventing fraud, ensuring security, and protecting against unauthorized access

Complying with legal obligations and responding to legitimate requests from authorities

Data Processing Legal Basis

We process your personal information based on several legal grounds including your consent, our legitimate business interests, contract performance, and legal compliance requirements. You can withdraw consent for optional processing at any time through your account settings.

Information Sharing and Disclosure

We don't sell your personal information to advertisers or third parties. However, we do share certain information in specific circumstances to provide our services effectively.

Who We Share With	What Information	Purpose
Game Developers	Testing feedback, device specs, usage patterns	Improving game quality and performance
Payment Processors	Name, email, payment details	Processing compensation payments
Cloud Service Providers	Platform data, encrypted user information	Hosting and infrastructure services
Analytics Partners	Aggregated, anonymized usage statistics	Platform improvement and optimization

All third parties we work with are required to maintain appropriate security measures and use your information only for the specified purposes. We conduct regular reviews to ensure our partners meet our privacy standards.

Your Privacy Rights and Controls

You have significant control over your personal information. Here are the rights available to you and how to exercise them:

Access and Portability

You can request a copy of all personal information we hold about you. This includes your account data, testing history, and any other information associated with your profile. We'll provide this in a commonly used, machine-readable format within 30 days of your request.

Correction and Updates

If any of your personal information is inaccurate or outdated, you can update it directly through your account settings or contact us for assistance. We'll make corrections promptly and notify relevant third parties if necessary.

Deletion Rights

You can request deletion of your personal information at any time. We'll permanently remove your data from our systems within 30 days, except where we're required to retain certain information for legal or regulatory purposes. Some anonymized data may be retained for analytical purposes.

Marketing Communications

You can opt out of marketing emails at any time using the unsubscribe link in our messages or through your account preferences. Essential service communications will continue as necessary for platform operation.

To exercise any of these rights: Contact us using the information provided at the end of this policy. We'll verify your identity and process your request within the required timeframes.

Data Security and Protection

Protecting your information is a top priority. We implement multiple layers of security to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

End-to-end encryption for sensitive data transmission and storage

Regular security audits and penetration testing by independent security firms

Multi-factor authentication requirements for all employee access to user data

Automated monitoring systems that detect and respond to suspicious activity

Secure data centers with physical access controls and environmental protections

Regular backup procedures with encrypted storage in geographically distributed locations

While we implement industry-leading security measures, no system is completely immune to threats. We continuously update our security practices and will notify you promptly if any security incident affects your personal information.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Different types of information have different retention periods based on their purpose and legal requirements.

Account Information

Your basic account details are retained while your account remains active. After account deletion, most personal information is removed within 30 days, though some records may be kept longer for legal compliance.

Testing Data

Game testing results and feedback are typically retained for 24 months to help developers improve their games and for our platform analytics. This data can be anonymized or deleted upon request.

Communication Records

Support communications and transaction records are kept for 36 months for customer service and dispute resolution purposes. Financial records may be retained longer as required by applicable regulations.

International Data Transfers

Braitha operates primarily in Pakistan, but some of our service providers and partners are located in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data.

We use standard contractual clauses approved by relevant data protection authorities and work only with partners who demonstrate adequate data protection measures. You can request details about specific international transfers that may affect your data.

Children's Privacy

Our platform is designed for users aged 18 and older. We don't knowingly collect personal information from children under 18. If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove that information from our systems.

Game developers using our platform are responsible for ensuring their games comply with applicable children's privacy laws if their games are designed for younger audiences.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

Essential cookies required for platform functionality and security

Analytics cookies that help us understand how users interact with our platform

Preference cookies that remember your settings and customizations

Marketing cookies for relevant advertising (only with your consent)

Disabling certain cookies may affect platform functionality. We'll clearly explain the impact of different cookie choices when you adjust your preferences.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform at least 30 days before the changes take effect.

Minor updates that don't materially affect your rights may be made without advance notice, but we'll always update the "Last Updated" date at the top of this policy. We encourage you to review this policy regularly to stay informed about how we protect your information.